Discreet Health, LLC - Last updated September 2025
This website, located athttps://discreethealth-org.webflow.io, and any mobile application or platformconnected or associated with this website, and any information stored thereinas well as any products and services offered through any of the foregoing(collectively, the “Website”), are owned and operated by Discreet Health, LLC(the “Company,” “we,” “us,” or “our”). The Website provides information,education, and other services and products to users of the Website (“you” or“Customer”).
If you are not of legal age to form a binding contract (inmany places, this is 18 years old), you must have your parent or guardian readthese terms before you use our Website or provide any information to us; insuch case, “you” or “Customer” includes (i) the parent or legal guardian whoprovides consent to the use of the Website by such minor or uses our servicesand products on behalf of such minor, and (ii) the minor for whom consent isbeing provided or on whose behalf the services or products are being utilized.Certain features of the Website may be subject to additional guidelines, terms,or rules, which will be posted on the Website in connection with such features.All such additional terms, guidelines, and rules are incorporated by referenceinto these Terms of Use.
These Terms of Use (this “Agreement”) are a legal agreementbetween you and the Company. They state the terms and conditions under whichyou may access and use the Website and all information and materials displayed,linked to, or otherwise made available through the Website, including, withoutlimitation, text, pictures, graphics, logos, illustrations, audio clips, videoclips, computer software and code, as well as information electronicallysubmitted to us via the Website (collectively, the “Website Content”). Youraccess to and continued use of the Website constitutes your agreement to bebound by these Terms of Use. If you do not accept these terms and conditions,or if you are under the age of thirteen (13), you must not access or use theWebsite.
When you visit the Website and/or send phone messages, textmessages, and/or emails to us, you are communicating with us electronically. Assuch, you consent to receive communications from us electronically. The Companywill communicate with you by telephone, text, email, or by posting notices onthis Website. You agree that all agreements, notices, disclosures, and othercommunications that we provide to you electronically (including by posting onour Website) satisfy any legal requirement that such communications be inwriting. You further agree that any notices provided by us electronically aredeemed to be given and received on the date we transmit such electroniccommunication as described in these Terms of Use.
We may revise or update these Terms of Use at any timewithout advance notice by posting the updated terms here and, if you providedan email, by sending a notice to the last email address you provided to us (ifany). If the email is invalid or undeliverable, the posting alone constituteseffective notice. Use of the Website after such changes are posted signifiesyour acceptance of the revised terms. Please review this page periodically. Ifyou do not agree to be bound by all of these terms and conditions, do not usethe Website or any service provided by the Company.
You represent and warrant that you are at least eighteen(18) years of age and that you possess the legal right and ability to enterinto agreements, including this Agreement. You are solely responsible forknowing and understanding your local laws concerning standards of contentlegality. In addition, to use the Website Content, you agree to comply withthis Agreement and our Privacy Policy (including our Notice of PrivacyPractices for patients). We may, in our sole discretion, refuse to accept aregistration or access due to noncompliance with any eligibility requirement.
We understand the importance of maintaining the privacy ofyour personal information. Please review our Privacy Policy carefully; itdescribes how personal information about you may be used and disclosed. OurNotice of Privacy Practices explains how we use and share protected healthinformation (PHI) in connection with clinical care.
You agree not to use the Website or any service we providein an unlawful way, for an unlawful or illegitimate purpose, or in any mannerthat contravenes our policies, guidelines, or this Agreement. Withoutlimitation, you agree you will not: (i) impersonate any person or entity; (ii)engage in unauthorized use of a credit card; (iii) post or transmit unlawful,libelous, defamatory, obscene, fraudulent, predatory of minors, harassing,threatening, or abusive content; (iv) infringe or violate the intellectualproperty, privacy, or proprietary rights of others; (v) disrupt our operations(e.g., by malware, denial of service, flooding, spamming); (vi) sendunsolicited advertising or solicitations; (vii) damage, disable, or impair ourservices or networks; (viii) attempt unauthorized access to accounts/systems;(ix) use robots/scrapers to access the Website; (x) harvest others’information; or (xi) reverse engineer, decompile, or disassemble the Website.
Some Website features are available only to users whoregister for an account (“Customer Account”). You represent and warrant thatregistration information is truthful and accurate and that you will maintainits accuracy. You may delete your account at any time by following Websiteinstructions. We may suspend or terminate your account in accordance with theseTerms.
You are responsible for maintaining the confidentiality ofyour login information and for all activities under your account. Notify usimmediately of any unauthorized use or breach of security. We are not liablefor any loss or damage arising from your failure to comply with the above.
We may take lawful actions we deem appropriate in responseto violations, including suspending or terminating access or accounts (whichmay involve deletion of content you uploaded). We may cooperate with legalauthorities and/or third parties in investigations. We may disclose informationas we deem necessary to satisfy applicable laws, regulations, legal processes,or governmental requests, or remove materials in our discretion. We may refuseservice, modify or discontinue any portion of the Website, and restrict,suspend, or terminate access at any time. You agree we are not liable to you orany third party for any such actions.
You agree that a violation or threatened violation of theseTerms would cause irreparable harm and that monetary damages would beinadequate. We may seek injunctive or equitable relief in addition to otherremedies. We do not routinely monitor all user activity but reserve the rightto do so and to remove materials we deem illegal, violative, or inconsistentwith our purposes.
Educational Nature of Website Content. The Website Contentis educational and informational only and is not medical or psychologicaladvice, diagnosis, treatment, or a guarantee of results. Accessing the Websitedoes not create a patient–practitioner relationship. Clinical care fromDiscreet Health, LLC is provided only through our telemedicine/EMR platform(s)under separate patient agreements and policies.
Do not use the Website to diagnose or treat a health problemor disease. If you think you have a medical emergency, call 911. Always consultyour licensed healthcare provider before starting or changing any treatment,medication, supplement, routine, or procedure.
Supplement Disclosures. Statements regarding dietarysupplements have not been evaluated by the FDA. They are not intended todiagnose, treat, cure, or prevent any disease. Read all labels and consult yourhealthcare professional.
Crisis Resources. This Website is not a crisis service andis not monitored 24/7. If you are in crisis, call 988 (Suicide & CrisisLifeline) or 911, or contact appropriate local resources.
Testimonials and Endorsements. Individual results vary;testimonials are for informational purposes only and do not guarantee outcomes.
No Warranties. The Website is provided “as is” and “asavailable.” To the fullest extent permitted by law, we disclaim all warranties,express or implied, including merchantability, fitness for a particularpurpose, title, accuracy, and non-infringement. We do not warrant the Websitewill meet your requirements; be uninterrupted, timely, secure, or error-free;or be free of harmful code.
To the fullest extent permitted by law, we are not liablefor any indirect, incidental, special, consequential, exemplary, punitive, orsimilar damages, or for lost profits, goodwill, data, or other intangiblelosses, arising from or relating to these Terms or your use or inability to usethe Website, whether based on warranty, contract, tort, or any other legaltheory, even if advised of the possibility of such damages. Some jurisdictionsdo not allow exclusion or limitation of certain damages; where prohibited,these limits apply to the maximum extent allowed.
Notwithstanding the foregoing, our total liability for anyclaim shall be limited to the amount you paid to us for the product or servicegiving rise to the claim (if any). Any claim must be brought within one (1)year of the event giving rise to it. You waive any right to participate in aclass action related to your use of the Website.
You assume all risks related to your access to andactivities with respect to the Website and Website Content. You agree todefend, indemnify, and hold harmless Discreet Health, LLC and its officers,directors, employees, and agents from and against any claims, liabilities,damages, losses, and expenses (including attorneys’ fees) arising out of orrelated to your use of the Website, your violation of these Terms, applicablelaws, or any content you upload. We may assume exclusive defense and control ofany matter subject to indemnification; you agree to cooperate and not settlewithout our prior written consent.
Copyright. Except as otherwise stated, all Website Contentis the copyrighted work of Discreet Health, LLC or its licensors and protectedby U.S. and international laws. You may download and print information forpersonal use only, retaining all notices. You may not otherwise copy,distribute, display, reproduce, sell, license, or create derivative works fromWebsite Content without our prior written authorization.
Trademarks. Discreet Health names, logos, page headers,graphics, and button icons are trademarks, service marks, or trade dress ofDiscreet Health, LLC. You may not use them without our prior writtenauthorization.
Ownership of Submissions. Except as described in our PrivacyPolicy and Notice of Privacy Practices, any information you transmit to us viathe Website (“Transmitted Information”) is non-confidential andnon-proprietary, and becomes our property, and may be used for lawful purposes(we will avoid including your name or email in public-facing communicationsthat reference health concerns). Do not submit PHI through non-secure Websitechannels.
If you believe any Website Content infringes your copyright,notify our designated contact at info@discreetcare.org with the informationrequired by 17 U.S.C. §512(c)(3) (signature, identification of works andmaterial, contact info, good-faith statement, and accuracy/authority statementunder penalty of perjury). We may terminate accounts of repeat infringers.
We are not responsible for third-party content or siteslinked from the Website and do not endorse them. Your use is at your own risk.Third-party sites likely have their own terms and privacy policies.
CAN-SPAM. We intend our emails to comply with the CAN-SPAMAct. To report concerns or manage email preferences, contactinfo@discreetcare.org. You may unsubscribe from marketing emails at any time;service/transactional emails may still be required.
Export Compliance. You agree to comply with U.S. exportcontrols and are not a prohibited person or in a sanctioned country.
Entire Agreement. These Terms constitute the entireagreement between you and the Company regarding Website use.
Severability. If any provision is unenforceable, it will bereplaced with terms that most closely reflect the original intent, and theremainder will remain in effect.
No Assignment. You may not assign these Terms without ourwritten consent. We may assign freely. These Terms bind and inure to thebenefit of successors and permitted assigns.
No Waiver. Failure to enforce any provision is not a waiver.
Force Majeure. We are not liable for delays/failures due tocauses beyond our reasonable control (e.g., acts of God, government, war, fire,power or equipment failure, labor disputes).
Governing Law; Venue. These Terms are governed by the lawsof the Commonwealth of Virginia, without regard to its conflict of laws rules.Subject to the Arbitration section below, the exclusive venue for any permittedcourt action is Norfolk, Virginia.
PLEASE READ: THIS SECTION AFFECTS YOUR RIGHTS. All disputes,controversies, or claims arising out of or relating to this Agreement shall beresolved by binding individual arbitration administered by the AmericanArbitration Association (AAA) in Norfolk, Virginia. No class actions or jurytrials. Before initiating arbitration, you must send a written notice ofdispute to info@discreetcare.org and allow a reasonable time to resolve. Anyarbitration must be initiated with AAA within one (1) year of the event givingrise to the dispute. The arbitrator has no authority to conduct a class orrepresentative proceeding or to consolidate claims. Both parties must keep thedispute confidential to the maximum extent permitted by law. If any part ofthis clause is found invalid, the remainder shall remain enforceable.
Email: info@discreetcare.org
Mailing Address: 440 Monticello Ave., Ste. 1870, Norfolk, VA 23510
Phone: 757-347-2462
Effective Date: October 23, 2025
These Terms of Use were last updated and posted on October 23, 2025.
© Discreet Health, LLC — All Rights Reserved.
Compassionate, evidence-based hormone health care for women, delivered through secure telemedicine.
