Discreet Health, LLC - Last updated September 2025
Website: https://discreethealth-org.webflow.io
Contact: info@discreetcare.org · 757-347-2462 · 440 Monticello Ave., Ste. 1870, Norfolk, VA 23510
This Privacy Policy explains how Discreet Health, LLCcollects, uses, discloses, and protects personal information collected on ourpublic website at https://discreethealth-org.webflow.io and related webexperiences (the “Website”).
Important PHI Note: Wedo not collect personal health information (PHI) on this Website. If you chooseto book an appointment, our booking button/widget takes you directly to oursecure EMR/patient portal, where you create an account and provide any medicalor health information. PHI entered in the EMR is handled under our Notice ofPrivacy Practices (NPP) and the EMR vendor’s privacy/security controls—not thisWebsite Privacy Policy. Please do not include medical details in generalWebsite contact forms.
By using the Website, you acknowledge this Privacy Policy.If we change it, we’ll update this page and the “Last updated” date.
The Website is intended for individuals 18+. We don’tknowingly collect personal information from children under 13.
What WeCollect on the Website (non-PHI)
On the Website we collect only basic contact informationthat you voluntarily provide via forms:
· • Name
· • Email address
· • Phone number
We also collect technical/usage data automatically, such asIP address, browser/device type, pages viewed, timestamps, and cookieidentifiers (see “Cookies & Similar Technologies”).
We do not collect medical histories, symptoms, diagnoses,treatment details, ID scans, selfies, or any other PHI on the Website.
We use cookies/web beacons/scripts to operate the Website,measure visits, and improve content. You can manage cookies in your browser andvia our cookie banner/manager (if shown). Disabling some cookies may affectsite functionality.
We and our service providers use Website (non-PHI) data to:
· • Operate, secure, and improve the Website
· • Respond to inquiries (name/email/phone)
· • Send service communications and, if you optin, marketing emails (unsubscribe anytime)
· • Perform analytics and quality improvement
· • Detect, investigate, and preventfraud/security incidents
· • Comply with law and enforce our terms
· • Aggregate/de-identify data for research andimprovement
We may share Website (non-PHI) data with:
· • Service providers (hosting, analytics,email/SMS, site operations)
· • Professional advisors(legal/compliance/accounting)
· • Authorities if required or permitted by law
· • Successors/assignees in a corporatetransaction
We do not sell your personal information. If we use targetedadvertising/retargeting, we’ll provide required disclosures and opt-outoptions.
When you click Book on the Website, you are redirected toour secure EMR/patient portal. Any information you enter there may include PHIand is governed by: (1) our Notice of Privacy Practices (NPP); and (2) the EMRvendor’s privacy/security practices. Please do not share medical informationthrough Website forms or email; use the patient portal instead.
We do not collect payment card details on the Website. Anypayments are handled through our EMR/payment portal (e.g., via Stax as ourpayment processor) and are subject to that system’s terms and privacy policy.
· • Email marketing: Unsubscribe via email linksor contact info@discreetcare.org.
· • Cookies/analytics: Control via browsersettings and any cookie banner/manager.
· • Access/Update/Delete (Website data): Emailinfo@discreetcare.org.
· • PHI requests: Use the patient portal and seeour NPP for HIPAA rights.
Depending on where you live and whether legal thresholdsapply, you may have rights to access, correct, delete, and/or opt out ofcertain processing for Website data. Submit requests to info@discreetcare.orgwith the subject “Privacy Rights Request.” We’ll verify and respond asrequired. (PHI requests are handled under our NPP.)
We use administrative, technical, and physical safeguardsappropriate for Website data. No method is 100% secure—please use strongpasswords and avoid sending PHI through Website forms.
The Website may link to third-party sites. Their privacypractices are their own—review their policies before sharing information.
We operate in the United States. If you access the Websitefrom outside the U.S., your information may be processed in the U.S.
Discreet Health, LLC
info@discreetcare.org · 757-347-2462
440 Monticello Ave., Ste. 1870, Norfolk, VA 23510
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